At www.stlehive.shop, we prioritize swift and secure delivery for all orders. Our team processes shipments with meticulous care, ensuring your carefully selected items arrive in pristine condition. Whether you're shopping for seasonal celebrations, themed events, or creative ensembles, our logistics network is optimized to handle diverse product categories efficiently. Orders are dispatched from our fulfillment centers within 1-2 business days after payment confirmation, with quality checks at every stage.

Processing times may vary slightly depending on order complexity and inventory availability. Most orders are packed and handed to carriers within 48 hours. Transit durations are calculated from the dispatch date, excluding weekends and public holidays. While delivery estimates are provided by our logistics partners, occasional delays due to weather or carrier capacity may occur during peak seasons.

We offer transparent shipping options tailored to different needs and budgets:

• Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
• Table Rate Shipping (5-10 Business Days): $25 for orders totaling $0-$60
• Free Standard Shipping (10-15 Business Days): Applies automatically to orders over $60

All shipping costs are calculated at checkout based on your cart total and selected delivery speed.

Currently, we ship to most countries across North America, Europe, and Oceania, with expanding coverage in Asia. Some remote locations or areas with customs restrictions may be excluded. During checkout, our system will automatically verify if we can deliver to your address. For specific inquiries about military addresses or territorial limitations, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing:

• A unique tracking number
• Direct links to carrier tracking systems
• Estimated delivery windows

Track your package in real-time through our "Order Status" portal or the carrier's mobile app. International shipments may show limited tracking updates until reaching your country's customs facility.

While we strive for timely deliveries, occasional disruptions may occur. If your tracking shows no movement for 7+ business days or exceeds the estimated delivery window by 5+ days, please contact our support team at [email protected] with your order number. We'll investigate with the carrier and either reship your items (if available) or process a refund if the package is confirmed lost. Claims must be submitted within 30 days of the estimated delivery date.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges are determined by local authorities and are not included in your order total or shipping fees. We declare all packages at actual purchase value and cannot mark items as "gifts" to avoid fees. For guidance on potential charges, consult your local customs office before ordering. Unclaimed packages returned due to unpaid duties will be refunded minus original shipping costs.