At www.stlehive.shop, we prioritize your privacy as much as you value your shopping experience. Trust is the foundation of our relationship with customers, and we are committed to maintaining transparency about how your personal data is handled. This policy outlines our practices to ensure you feel secure while browsing, purchasing, or interacting with our platform.
We collect two types of information: automated data (e.g., IP address, device type, browser version, and cookies) to optimize site performance, and user-provided data (e.g., name, email, shipping address, payment details) during account registration, checkout, or customer service inquiries. This helps us deliver seamless transactions and personalized support.
Your information enables us to process orders efficiently, troubleshoot technical issues, and enhance your experience through tailored recommendations (e.g., suggesting costumes based on browsing history). We also analyze aggregated data to improve our product range, marketing strategies, and site functionality—always balancing business needs with your privacy rights.
Cookies help www.stlehive.shop remember your preferences, such as items in your cart or language settings. Analytical cookies track page visits to identify popular products (e.g., Halloween costumes or themed accessories), while marketing cookies may show relevant ads post-visit. You can manage cookie preferences via your browser settings, though disabling them may limit certain features.
We employ industry-standard encryption (SSL/TLS) for data transfers, regular security audits, and restricted employee access to sensitive information. Payment details are processed through PCI-compliant gateways, ensuring they’re never stored on our servers. While no system is 100% immune to breaches, we proactively update protocols to mitigate risks.
Trusted partners—like shipping carriers (e.g., FedEx, DHL) and payment processors (e.g., PayPal, Stripe)—receive only necessary data to fulfill orders. Advertising platforms (e.g., Google Ads) may access anonymized behavior data for targeted campaigns. We vet all third parties for compliance with privacy laws and prohibit data misuse through contractual agreements.
You retain the right to access, correct, or request deletion of your personal data. To exercise these rights or report concerns, email us at [email protected]. We respond within 14 business days and may verify your identity to prevent unauthorized requests. Note that some data may be retained for legal or operational necessities.